FOR IMMEDIATE RELEASE
CONNEXTIONS, INC. OPENS INDIANA FACILITY; REFLECTING GROWTH IN DIRECT-TO-CONSUMER HEALTHCARE
Additional 750 Positions Will Focus on Integrated, Multi-Channel Approach to Selling, Servicing and Retaining Individual Health Insurance Members
ORLANDO, FL – November 1, 2007 – At a press conference in Jeffersonville, Indiana today, Connextions, Inc. – together with local and state officials, including Governor Mitch Daniels – announced the establishment of a new customer care facility in that city. The operation will largely serve the needs of health insurance companies as they address the rapid growth of Consumer Directed Healthcare (CDH); a trend which is shifting the decision-making and cost burden of health care from employers to individual consumers.
When fully operational, Connextions’ Jeffersonville facility will support more than 750 jobs, including customer care professionals, licensed insurance agents, registered nurses and technology specialists. The Indiana workforce will join Connextions’ 1,200 employees in Orlando and 600 in Concord, North Carolina who serve several a number of well-known client companies including FedEx, Sprint, Mercedes-Benz, Kaiser Permanente, Caremark, Assurant Health and Cedar-Sinai.
“This new facility is an important milestone in our company’s growth plans,” said Jack LeFort, Connextions Chairman and CEO. “We are particularly pleased to have found a home in Indiana, where the workforce, the level of state and local cooperation, and the Jeffersonville area’s charm and natural beauty combined to make this a very easy decision for us. Connextions looks forward to becoming an adopted corporate Hoosier.”
Earlier this month, Connextions announced the acquisition of Aha! Software LLC, a Denver-based predictive analytics compa ny that enables executives to generate a reliable forward-looking view of their sales pipeline, around which real-time decisions involving salesforce management, marketing spend and product management can be made. Connextions plans to integrate this new capability into its proprietary bConnected CRM platform that healthcare organizations currently use to manage touch points at each stage of the customer lifecycle – including initial sales, customer service and retention.
Connextions Inc. is a technology-based business process outsourcing firm with broad expertise in the healthcare industry; assisting well-known health insurance plans and healthcare providers – ranging from Kaiser Permanente and Assurant Health to Caremark and Cedars-Sinai Medical Center – in their efforts to attract, transact with, and retain individual consumers. Connextions is a privately held company, and part of the New Mountain Partners II, L.P. portfolio, a private equity fund spon sored and managed by Manhattan-based New Mountain Capital LLC.
About Connextions Inc.:
Founded in 1992, Connextions’ nearly 2,000 professionals provide technology-based business solutions for a long list of America’s best-known corporate and healthcare organizations, including Federal Express, Sprint, Mercedes-Benz, Olympus, SanDisk, UnitedHealth Group, Caremark, Assurant Health and Novartis. See www.connextions.com.
About New Mountain Capital:
New Mountain Capital, LLC is a New York-based private equity firm investing for long-term capital appreciation through direct investment in growth equity transactions, leveraged acquisitions and management buyouts. New Mountain seeks out the highest quality growth leaders in carefully selected industry sectors, and then works intensively with management to build the value of those companies. See www.newmountaincapital.com.
